Do the Right Thing - Business Etiquette
Learning Objectives
The aim of this ½ day course is to create awareness of the intricacies of business etiquette in today's business world, and its value in developing professional profiled and personal impact.
Learning Outcomes
- Describe what is meant by the term 'business etiquette' and why it is important
- Share and compare ideas about Customs & Taboos in their work environment and describe the key factors that they consider contribute to "business etiquette"
- Understand the 3 key components of business etiquette
- Describe the main considerations in respect of appearance in the context of business etiquette
- Demonstrate and share their knowledge of business etiquette and appropriate behaviour in given activities focused around 4 key work situations.
- Describe correctly the key do's and don'ts for the 4 work situations and identify the behaviours and actions that will contribute to a successful impact and profile
- Identify the key areas of business communications where business etiquette is critical and identify the aspects which will create a positive or negative impact, with areas for further development
- Recognise their personal learning points and identify at least 1 action they intend to take to enhance their knowledge or actions in respect of business etiquette
Pre-Requisites
This course is suitable for everyone wishing to improve their delivery of presentations.
Duration
½
More Information/Booking This Course
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